Privacy Matters

Information Builders is committed to safeguarding your privacy online. Please read the following policy to understand how your information will be treated as you make full use of our website. This policy may change from time to time so please check back periodically.

Registration Information

The registration forms on our sites require contact information such as name, mailing address, and e-mail address, which we use solely to inform you about our company and products or to contact you in the event of an update or some other pertinent issue. We do not share your personal information with any third parties, except in special circumstances with agents working on our behalf to follow up on sales-related enquiries. You can unsubscribe from our marketing e-mails at any time by sending a message to Please send this e-mail from the subscribed e-mail address so that we may properly process your request.

Registration information and profile changes in the InfoResponse area of our support site are used to verify your maintenance contract, to maintain your status as a registered user, to help us provide technical support services, to prepopulate forms such as those used to submit cases online, or to contact you with technical assistance and feedback as appropriate.

IP Addresses and Cookies

Our website use cookies to make it easier for repeat visitors to register for events and downloads – fill out a registration form once and it will be prepopulated in future visits. We also use IP addresses and cookies to help diagnose problems with our server, to administer our website, and to gather demographic information on website visitors.

For more information, please visit our cookie policy page.

E-mail Contact and Opt-Out Options

Information Builders' e-mail policies comply with the CAN-SPAM Act of 2003. If you would like to stop receiving e-mail from Information Builders, please send an e-mail to or call (212) 736-4433, ext. 3711 with your unsubscribe request. If you have registered for our InfoResponse Online service but no longer wish to be contacted, you can e-mail those instructions to or call (212) 736-6130 or (800) 736-6130 with your request.

Credit Card Transactions

Credit card information is collected on our site via a fully secure form (using SSL encryption). Credit card information is not stored on our website and is used only for the specific authorized transaction. This credit card information is then verified via electronic means or via telephone with Verisign and securely discarded after approval of the transaction.

Outside Links

This site contains links to other websites. Information Builders is not responsible for the privacy practices or the content of those websites.


If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please see our privacy statement feedback form.